When you work with Dropshipping from Aliexpress to eBay using AliPay, you may receive a message like this.

aliexpress your transaction could not be processed

This message is a message which can pop up on AliExpress to verify your credit card information.

What will happen when you get this message?

As soon as you get this message you will be unable to process any orders on your AliExpress account.

In this situation, your customers’ orders will get delayed. It can take up to 5 days and sometimes even more.

So this is why you want to avoid this situation or at least have a basic understanding of what you should do if you get this message.

Let’s go over the 3 tips which we created for you.

Tip 1: Multiple AliExpress Accounts:

We recommend you have at least two Aliexpress accounts, in this way, when one of your accounts gets suspended you can use the second account to process your orders.

Without mentioning that you should provide Aliexpress with all of the documents that they will request from you.

Remember, you should save all the documents that AliExpress asks you for in a folder on your computer. AliExpress can ask you for the same documents again in the upcoming next months.

To save time, we recommend you to save it in a folder somewhere on your computer so you can easily find them in the future.

Tip 2: Different Credit Cards:

When you create another AliExpress account, we recommend you to use a different credit card.

Because if you are using the same credit card on multiple accounts,  and one of them got suspended, all the accounts will get suspended together. And all your dropshipping from AliExpress business will be affected.

Therefore, we recommend you to have a unique credit card for every AliExpress account.

Tip 3: AliExpress Pocket:

If you use AliExpress Pocket to process your orders, the chances to get this message are much lower. Because you will be making fewer transactions using your credit card as you will have a balance on your account.


To sum up,  we recommend you use AliPocket or at least two different AliExpress accounts with different credit card information.

If you already got this message, you can contact AliExpress using their chat system or just send them an email with all the requested documents to speed up the process. 

To conclude, if you’re yearning to learn more about dropshipping and sourcing products from AliExpress, be sure to enlighten your knowledge with these great articles: